Frequently Asked Questions
Q. What’s the price of admission?
A. You may find our ticket prices here.
Q. How can I purchase tickets?
A. Visit our ticketing booth during operating hours. Cash, credit cards and gift certificates are accepted. We do not accept personal checks.
Q. Do you offer a discount if I’m not going in the water?
A. Yes, we offer a discounted rate of $10 to visitors who do not plan to use our water attractions.
Q. Do you offer group tickets?
A. Yes, and we would be happy to host your next party or special event. Please call our Group Sales team at (903) 534-8400 for details.
Q. What are the park hours?
A. Check out our waterpark hours, then plan a day—or more—of family fun.
Q. Can I leave the waterpark and return later in the day?
A. The wristband you’ll receive upon entry allows you to leave the park and return on the same day.
Q. Do you have lifeguards?
A. Certified lifeguards are on duty during operating hours. For the safety of our guests, we ask that you obey their instructions. Note: Children 14 years of age and younger must be accompanied by an adult at all times.
Q. Do you have changing facilities?
A. Changing facilities, with showers, are located in the recreation building.
Q. What type of swimwear is allowed?
A. Swimsuits are required on all attractions and in our pools. No athletic wear, cut-offs or other clothing not specifically designed as swimwear is allowed. Additionally, exposed buckles, rivets and metal ornamentation are not permitted. Swim diapers are required for all children not toilet trained.
Q. Can I bring food and/or beverages into the park?
A. Outside food and beverages are not allowed, nor are coolers of any kind. Food, beverages and snacks can be purchased at the waterpark.
Q. Do you provide tubes? May I bring my own?
A. Tubes are available for both adults and children; no outside tubes are allowed.
Q. Are lockers available for use?
A. Lockers are free to rent, and locks are available for purchase. Please note The Waterpark at Villages Resort is not responsible for lost or stolen items.
Q. Are there height requirements on any of the rides?
A. Yes. Rules are posted by each attraction and information can also be found here.
Q. Do you have life jackets for guest use?
A. Yes, you can pick up a jacket at one of the life jacket stands located throughout the park. You may bring your own U.S. Coast Guard-approved jacket.
Q. Are pets allowed?
A. Please plan to leave your furry friend at home.